A deposit of 50% of total amount will be required once you have confirmed you would like the dates. This must be paid within 24 hours to secure the booking. A copy of the payment must be required to ensure that bookings have been secured as some payment options can take a few days to clear.
If payment has not been received, the booking will not be confirmed.
50% deposit is required to secure the dates, with the final 50% balance due 30 days before the arrival date.
No reservation is confirmed without a deposit paid.
The payment of the deposit is accepted by the guest that they agree to the Terms and Conditions and that the owner guarantees the reservation.
These can be made via Bank Transfer to an Australian Bank Account.
Deposits are non-refundable for any stays within the next 6 months.
The remaining amount (Total booking minus deposit) MUST be completed no less than 30 days before arrival or by negotiation.
If the final payment is not made within at least 30 days then the guest may risk losing their booking and deposit.
We will follow up a maximum of two times via email and then if this is still unpaid the booking will be cancelled.
Deposits are non-refundable for cancellations of bookings.
For booking cancelled more than 6 month prior arrival : in case we will attempt to re-book these dates with a replacement booking, we will offer a credit for the amount paid by the guest, minus a 10% re-booking and Administration fee off the total of the whole booking amount (this fee covers the work hours that went into your booking and the new work hours required to replace the booking).
All nights cancelled by the guest must be re-booked by a new guest to receive a credit minus fees. If partial dates are recovered, no refund will apply.
The guest is responsible for any damage caused to the villa or its content during the stay, this includes damages caused by other people that the guest invites to the villa.
Please be advised that the villa owner is not responsible for any loss or damage to personal items, illness, injuries or accidents during your stay in our villa. Safes are provided in each bedroom.
All travellers must have a valid passport for international travel and must have an expiration date not less than 6 months before the arrival date.
All guests are advised to have travel insurance, for the unlikely event of any illness, accident, loss of personal items or other travel-related contingencies during their travel or stay in Bali.
The accommodation cannot be shared or sub-let and only the persons shown in the booking form are permitted to stay in the property.
The booking holder will be responsible for the activity and behaviour of any other guests that are present in the villa at any time.